Used and Refurbished Electronics Market Thrives Amid Production Delays and Shortages – KION546

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By NATHAN VICKERS

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MISSION, Kansas (KCTV) – A new phone, video game console, or laptop may be harder to find in time for Christmas due to supply shortages and production delays.

In October, CBS News reported that Apple may not meet its production targets for the year due to chip manufacturing issues, for example.

As prices rise and inventories decline, local businesses specializing in the resale of used or refurbished devices are flourishing.

Johnathon Vonags, owner of Direct Computer Outlet in Mission, said his store’s sales in 2021 were up from last year. He said part of the reason is pent-up demand for the pandemic.

But he thinks the market for new laptops and tablets has been a major factor.

“It’s hard to find new stuff and when you do it gets tagged,” Vonags said.

Another alternative for consumers would be phone repair.

Ryan Olson owns Mission Repair KC, just down the street on Johnson Drive.

He said he’s seen more customers bring in their cracked screens and other repair projects to avoid paying a premium for a new device.

“Keep what you have,” he recommended. “New iPhones are the same old, same old. You just buy a camera.

Olson also noticed that customers often want to repair their phones to trade in or resell them.

This market also increased during the pandemic.

Swappa, a Kansas City-based resale service, offers a way to trade in for a newer device.

Sara Beane, a spokesperson for the company, said she believes customers are looking for alternatives to the new devices. She noted that many Swappa buyers want to buy phones quickly, instead of waiting for a newer model to ship.

“People really need to rethink the way they buy this year,” she said. “I think a lot of people would be surprised if they could come up with something completely new. “

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