Cleveland apartment building without heat for nearly 2 months as temperatures drop to single digits

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CLEVELAND, Ohio (WOIO) – With temperatures expected to drop dangerously low this week, some residents of a Cleveland apartment building are demanding action after saying they had no heat for nearly two months.

A woman told 19 News that she had been out of heat since December 3.

“I called and called with no answer,” Chimene Anderson said. “I’m using the oven to try to warm it up here, but that’s not helping. What do we have to do?”

She and a group of neighbors from The Residences at Shaker Square, located in the 12000 block of Shaker Blvd., contacted 19 News for help.

“Our rights have been violated. But no one is saying anything… we’re saying something now and we’re not going to take it,” Tony Dial said.

He identified himself as a former Cleveland city employee and told 19 News that he wants city officials to put more pressure on landlords to take better care of their buildings.

In September 2020, a separate group of tenants complained that their laundry facilities were down at the same Shaker Blvd. building.

This issue was eventually resolved after the 19 troubleshooters raised their concerns with the management team at Westlake-based Banyan Living, LLC.

Now the building has new owners and a new management team.

According to documents provided by residents, Friedman Real Estate took over the building this month.

A man wearing a Friedman outfit was spotted on the third floor of the building and was identified by neighbors as an office worker.

“At this particular time, we’re just waiting for the manufacturer to bring the pump to us so we can put it in place,” he told 19 News. “We are providing heaters and doing everything we can at the moment.”

The man then asked us to contact the head office, which appears to be in Michigan.

A phone call to the number indicated on the documents provided by the residents went unanswered; we are still awaiting an email response.

“This can’t go on,” Dial said, before referring to a recent tragedy in Bronx, New York, where 17 people were killed in an apartment fire attributed to a radiator. “What do we have to do? Wait for a disaster to happen like in New York?”

Are you looking for changes, answers or results, but no one seems to care? We want to help you. The Troubleshooter Tipline aims to help our viewers when other means of change have not worked.

Call 216-250-1618 if you need quick, thoughtful, and concrete action.

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