Cielo hires Thoughtworks to take the next step in creating digital products


Companies will work together to create a platform to improve the solution development experience and deliver faster value to customers

SÃO PAULO, May 23, 2022–(BUSINESS WIRE)–Thought works (NASDAQ: TWKS), a global technology consulting firm that integrates strategy, design and software engineering, announces an agreement with Cielo, the leading electronic payments company in Brazil and Latin America, to build a digital technology form that enhances the developer experience to better enable technology teams to focus on the customers who use the company’s services.

In addition to streamlining and enabling the creation of new technology features and components, the development of this new platform will support the standardization of the delivery of infrastructure environments and help teams streamline the process of applying architectural standards and infrastructure processes.

“With the payments market in full transformation, Cielo sought to support its customers – from individual entrepreneurs to large retailers – in the transition to the virtual world through attractive and innovative digital products,” said Ricardo Cavalcanti, Chief Executive Officer, Local Market Unit of Thoughtworks Brazil. “Cielo choosing us as a partner is a source of pride for us, especially since it’s about creating an environment that allows development teams to be even more effective in applying their energy and creativity, fostering innovation in services and products for customers.”

A key aspect of choosing Thoughtworks was its expertise in digital platform strategy with a focus on evolving the “developer experience”. The platform being built with Cielo will allow developer experience and performance to directly impact delivery efficiency in terms of quality and speed. This impact is made possible through robust self-service platform capabilities that get work done without introducing friction that can hinder productivity.

“Among the results we expect to achieve in the short term, we can highlight the abstraction of a new layer of quality and security, which will reduce the cognitive load of teams, helping them to build digital products that are safer and more reliable,” Juliano said. Domingues, technical director at Thoughtworks. “Additional benefits include automation of governance processes, reduced delivery times for digital products, and increased availability of reference architectures, increasing the efficiency of Cielo’s cloud strategy.”

According to Mauro Gomide, Chief Technology Officer at Cielo, the company hopes that developing the platform in collaboration with Thoughtworks will accelerate the evolution of its products and services, enabling architectural standards and eliminating unnecessary red tape. “We are excited to optimize, simplify and streamline our delivery environments to accelerate the delivery time of new products and services to make life easier for our customers,” said Mauro.

“We named the platform Thor, because of the power it will bring in terms of delivery. Innovation is our tool for transformation and accompaniment for millions of Brazilians. That is why, at Cielo, we seek always making technology an ally of the company,” concludes Marcos Rodrigues, Chief Cloud and SRE Officer of Cielo.

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About Cielo
We are more than a machine, we are a technology and services company for the retail trade and we are the leader in the electronic payments segment in Latin America. In 2020, we processed over 6 billion transactions on our platforms and BRL 644 billion in financial volume. Our raison d’être is to simplify and energize business for everyone and we are committed to transforming the lives of millions of people who are undertaking or wish to enter this universe. We believe that the end of payment is the gateway to a variety of intelligent, interconnected services: we offer a portfolio of solutions to meet the needs of our more than 1.3 million customers, from individual entrepreneurs to large distributed retailers. in all the countries. In addition to a structure that keeps the company moving, with state-of-the-art technology, efficient logistics and the highest security standards, we encourage the market to evolve.

We never rest, we embrace the machine, the internet, the cell phone and everything else. We believe that no business was born to stand still and our mission is to awaken the same in each of our clients.

About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. We are more than 10,000 people in 49 offices in 17 countries. Over the past 25+ years, we’ve had an extraordinary impact with our clients, helping them solve complex business problems with technology as a differentiator.

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Linda Horiuchi, Global PR Manager
Email: [email protected]
Telephone: +1 (646) 581-2568

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